What is the Voluntary Confidential Report?

Voluntary Confidential Report or report sukerela, is a system which serves to record data or reports of potential hazards Hazard sourced from the public and flight personnel. The data that you have voluntarily report will report on the follow-up and in the analysis as the material for the identification of various potential danger or hazard.

According to the recommendations of ICAO Annex 13, Aircraft accidents and Incident investigation. The State must establish Voluntary Reporting System Confidential Report beyond the mandatory reporting system or Mandatory Occurrence Reporting. Voluntary Confidential Reporting used to assist stakeholders in identifying hazards and cost of unsafe conditions but has not led to the incident. Voluntary Confidential Report non-legal and able to provide protection to the resources.

The basic principle of Voluntary Confidential Report

Belief: The complainant must believe that the information will not be used against them.

Free from the law in force: The reporter who gives Voluntary Reporting will be protected from legal sanctions.

Reporting based Inclusive: A systematic approach to safety management where Voluntary Confidential Reporting targeted for all aspects of aircraft operations, such as flight operations, cabin safety, aircraft maintenance, air navigation services, Airport Operations, etc. Due to collect the same information from different perspectives provide a complete analysis and understanding of events, the effects and consequences on aviation safety.

Confidentiality: The complainant must believe that the identity of events and other information reporting can be used for identifying purposes, while the reporter's identity kept confidential.

Ease in Reporting: Submitting the report should be as easy as possible for the complainant. Form of reporting should be readily available to anyone who wants to apply for Voluntary Confidential Reporting.

Promotion: Information received by the Voluntary Confidential Report must be made available to the community at a time when the right flight. Various methods of dissemination of information should be used to achieve maximum exposure, for example, a monthly newsletter, periodic summaries, about security bulletin published on the internet, etc. can help motivate people to maximize the utilization of Voluntary Confidential Report.

How to Report

To File a Report You can visit our website at http://ssp.hubud.dephub.go.id click on Voluntary Reports menu, and fill in the form provided.


To be able to use and take advantage of the system of Voluntary Confidential Report or report this Sukerela then you are expected to first fill out your personal identity through the form fields that have been prepared. Once you fill out a form and write personal identity voluntary reports or reports of complaints, then the next system will automatically send the "Code" via your email. With code that was emailed later you can use this code to see and know whether voluntary reports or report your complaint has been followed up and got a response or not.

voluntary reports

To make a voluntary registration via Short Messaging Service - type REG # name # address

send to: 0811-99999-20

To send a message via the Short Messaging Service Voluntary - Type AIRPORT OR AIRLINE # # message message message OR Hubud #

send to: 0811-99999-20

Please go to the menu or voluntarily report for more details.

Thu, 01.01.2015. / 07:00:00

Latest Updates

  • Acceptable level of safety

    Absolute safety is generally an unachievable and very expensive goal. Therefore the concept of acceptable safety has bee

  • Safety culture

    Safety Culture is the way safety is perceived, valued and prioritised in an organisation. It reflects the real commitmen

  • Mandatory occurrence reporting

    To facilitate collection and exchange of information on actual or potential safety hazards and deficiencies and contribu